top of page

Shipping Policy

Shipping and Return Policy for Customers in India

**Shipping Policy:**

At Brandofpash, we understand the excitement of receiving your order promptly. Here's an overview of our shipping policy for customers in India:

1. **Dispatch Time:**
   We strive to dispatch all orders within 5 business days from the date of purchase. Please note that orders placed on weekends or public holidays will be processed on the next business day.

2. **Delivery Partners:**
   We partner with reliable courier services to ensure the safe and timely delivery of your orders. You can track your package using the provided tracking information.

3. **Delivery Time:**
   The estimated delivery time for standard shipping within India is 3-7 business days. However, delivery times may vary based on your location and unforeseen circumstances.

4. **Shipping Charges:**
   Enjoy free standard shipping on all orders above INR [Specify amount]. For orders below this threshold, a nominal shipping fee will be applied at the checkout.

5. **Express Shipping:**
   Need your order sooner? Opt for our express shipping option during checkout for a faster delivery experience.

6. **Order Confirmation:**
   Once your order is successfully placed, you will receive an email confirmation with your order details. Another email will be sent when your order is dispatched, including tracking information.

7. **Shipping Restrictions:**
   Some products may be subject to shipping restrictions based on your location. Please review the product information and shipping details before placing your order.

**Return Policy:**

We want you to love your purchase from Brandofpash. If, for any reason, you are not satisfied, our return policy ensures a hassle-free process:

1. **Eligibility for Returns:**
   - Items must be unused, in their original condition, and with all tags attached.
   - Returns must be initiated within 15 days of receiving the product.

2. **Initiating a Return:**
   - Log in to your Brandofpash account and go to the 'My Orders' section.
   - Select the order containing the item you want to return and follow the instructions provided.

3. **Return Process:**
   - Once your return request is approved, you will receive instructions on how to return the item.
   - Pack the item securely and include the original invoice.

4. **Return Shipping:**
   - For most returns, we provide a complimentary return shipping label. Follow the instructions provided for a hassle-free return experience.

5. **Refund Process:**
   - Upon receiving your returned item, we will inspect it and process your refund within [Specify number of days]. The refund will be issued to the original payment method.

6. **Non-Returnable Items:**
   - Certain items, such as [Specify examples], are non-returnable for hygiene and safety reasons.

7. **Exchange Policy:**
   - We currently do not offer direct exchanges. If you wish to exchange an item, please initiate a return and place a new order.

8. **Contact Us:**
   - If you have any questions or need assistance with the return process, our customer service team is here to help. Contact us at brandofpash@gmail.com

.

***Thank you for choosing Brandofpash. Your satisfaction is our priority, and we aim to make your shopping experience enjoyable and worry-free***

bottom of page