Shipping Policy
Shipping and Return Policy for Customers in India
**Shipping Policy:**
At Brandofpash, we understand the excitement of receiving your order promptly. Here's an overview of our shipping policy for customers in India:
1. **Dispatch Time:**
We strive to dispatch all orders within 5 business days from the date of purchase. Please note that orders placed on weekends or public holidays will be processed on the next business day.
2. **Delivery Partners:**
We partner with reliable courier services to ensure the safe and timely delivery of your orders. You can track your package using the provided tracking information.
3. **Delivery Time:**
The estimated delivery time for standard shipping within India is 3-7 business days. However, delivery times may vary based on your location and unforeseen circumstances.
4. **Shipping Charges:**
Enjoy free standard shipping on all orders above INR [Specify amount]. For orders below this threshold, a nominal shipping fee will be applied at the checkout.
5. **Express Shipping:**
Need your order sooner? Opt for our express shipping option during checkout for a faster delivery experience.
6. **Order Confirmation:**
Once your order is successfully placed, you will receive an email confirmation with your order details. Another email will be sent when your order is dispatched, including tracking information.
7. **Shipping Restrictions:**
Some products may be subject to shipping restrictions based on your location. Please review the product information and shipping details before placing your order.
**Return Policy:**
We want you to love your purchase from Brandofpash. If, for any reason, you are not satisfied, our return policy ensures a hassle-free process:
1. **Eligibility for Returns:**
- Items must be unused, in their original condition, and with all tags attached.
- Returns must be initiated within 15 days of receiving the product.
2. **Initiating a Return:**
- Log in to your Brandofpash account and go to the 'My Orders' section.
- Select the order containing the item you want to return and follow the instructions provided.
3. **Return Process:**
- Once your return request is approved, you will receive instructions on how to return the item.
- Pack the item securely and include the original invoice.
4. **Return Shipping:**
- For most returns, we provide a complimentary return shipping label. Follow the instructions provided for a hassle-free return experience.
5. **Refund Process:**
- Upon receiving your returned item, we will inspect it and process your refund within [Specify number of days]. The refund will be issued to the original payment method.
6. **Non-Returnable Items:**
- Certain items, such as [Specify examples], are non-returnable for hygiene and safety reasons.
7. **Exchange Policy:**
- We currently do not offer direct exchanges. If you wish to exchange an item, please initiate a return and place a new order.
8. **Contact Us:**
- If you have any questions or need assistance with the return process, our customer service team is here to help. Contact us at brandofpash@gmail.com
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***Thank you for choosing Brandofpash. Your satisfaction is our priority, and we aim to make your shopping experience enjoyable and worry-free***